Back up your data
Back up important data before shipping. Once erased, data usually can’t be recovered.
Sell your device
Understand the device. Then confirm the offer.
Tell us the model and current condition for an initial estimate. Once we receive and inspect the device, we explain the final offer. You decide whether to sell.
Our services are currently available only to customers in mainland China.
An offer based on its actual condition
The model, storage, appearance, functions, battery, known repair history and market conditions at the time of inspection all affect the final offer.
Initial estimate
We give an approximate valuation range based on the model, storage and condition you describe.
Inspect on arrival
We check the actual condition and explain the final offer, including the reasons for any change.
You decide
If you accept, we pay using the agreed method. If you decline, we return the device as agreed before shipping.
Shipping and your personal data
Before sending your device, review the essentials for your data, account and packaging.
Apple Account and Find My
The device owner must sign out and turn off Find My themselves. You do not need to share passwords or verification codes.
Describe its condition
Liquid exposure, drops, faults and known repairs affect the initial assessment and subsequent checks.
Pack and ship safely
Use rigid packaging and cushioning. If the device is swollen, liquid-damaged or severely damaged, first confirm whether it is suitable for shipping.
Before you sell
Is the initial estimate the final offer?
No. The initial estimate is based on the information you provide. The final offer is confirmed only after we receive and physically inspect the device.
What if I don’t accept the final offer?
The return arrangements, shipping costs, packaging and timing are subject to what was actually agreed before you sent the device.
How are the payment method and timing agreed?
The payment method and processing time are subject to what was actually agreed before shipping.
Start with an initial estimate
Have the model, storage capacity and current condition ready so we can discuss an initial valuation range.